COVID-19
Questions and Answers
We'll Get through COVID-19 Together
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Are RMS offices still open?
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How do I reset my RMS Ready password?
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How do I upload documents in my RMS Ready app?
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How do I upload documents through the RMS Ready web portal?
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What if I'm temporarily out of work - can I still close my mortgage loan?
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What should I do if I am not able to make my mortgage payment?
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What payment relief is available for people affected by Covid-19?
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If my closing is delayed due to COVID-19-related issues, will I lose my locked rate?
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What if the Appraiser cannot complete the appraisal because they cannot get access to the inside of the house?
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Can I eClose my mortgage?